Reply With QuoteThe AAL bonus has been virtually NUKED! Only 500 points now to add a line and wait. No longer worth it really.Originally Posted by gmannix
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I've climbed a cellphone tower
Without searching thru postings is there a scenario for conversation with trac chat regarding activation of smart phone? Do I put the phone in my account or have chat do it? If the reward points are already in my rewards page need I verify during chat? Anything else I should do, or not do, during chat session ?
Phone Collector
The AAL bonus has been virtually NUKED! Only 500 points now to add a line and wait. No longer worth it really.
I've climbed a cellphone tower
I had made the purchase prior to the points dropping. I was notified on my rewards page of 14K points added to my account. So I am assuming that they will be available after activation. I have screenshots of my rewards page as well of my activity page.
Phone Collector
My bad, didn’t realize your points were already pending! I only used chat to make sure the points showed as pending before activating myself in my account.
My screen is bigger than yours
If the phones are already in the account with points pending, I don't think you need to talk to customer service at all. Just click activate and input the number from your $20/90 day card.
My screen is bigger than yours
I’m guessing here, seems that you purchased maybe 2 phones ( 14.000 pnts ) logged in your account and they were automatically added to your account.
On your account, do you see inactive device with the imei #, if so, just activate before the 60 day runs out.
Your post is confusing.
Radiation is good
Safest is to document your pending points with screenshots, then hopefully get Chat to confirm the number before getting them to activate.
Get a transcript of the chat session.
That way you have better recourse if the points disappear.
I've climbed a cellphone tower
Correct, bought two phones.
Yes,2 inactive devices with corresponding imei# for each.
So... I can verify by chat that points are pending and if so activate without chat...correct?
This hofo forum is a treasure trove for the elderly, amongst whom I include myself!
My screen is bigger than yours
Just go to your activity, you should see 14.000 points pending, 7000 for each phone.
If its there no need to go to chat.
Activate prior to 60 days.
I've climbed a cellphone tower
Great!! Got the first phone activated at 5:40 PM and got my first spam call at 6:07.....but, at least it's working. I'll fire the other one up tomorrow.
I've got more phones than fingers
The elderly, of whom I am a member, need to stop trash-talking their abilities.
If you are successfully using a computer, you can figure out a phone.
It is OK to ask for instructions and avoid having to re-invent the wheel.
I ask for instructions all the time. Things/programming are not always logical or intuitive.
I've climbed a cellphone tower
you missed the gist of my comment about the elderly....I was speaking about the abundant help from young and old on this forum.
Closing in on my 76th birthday I certainly consider myself among that group and I'll add, "Glad to be here!"
Radiation is good
sure beats the alternative
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