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Thread: Transferring to new sim from ebay

  1. #16
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    Quote Originally Posted by mango3 View Post
    did you have service time/mins/data on your old TF/att byop sim? you merged/combined them?
    I need to do something like this in the future to transfer from TF/att byop sim to TF/verizon byop sim.
    A merge/combine is when you have two ACTIVE lines and want to merge/combine them into one line. What LCSJL did (and you want to do) is activating a new SIM/phone with a transfer from an existing line.

  2. #17
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    Quote Originally Posted by hpham View Post
    A merge/combine is when you have two ACTIVE lines and want to merge/combine them into one line. What LCSJL did (and you want to do) is activating a new SIM/phone with a transfer from an existing line.
    thanks hpham. you're right, I was confused.
    anyone has any idea on how long we can hold on to the TF/att byop sim? I read that since Verizon bought TF, they will move all to Verizon network.
    to TF/verizon byop sim

  3. #18
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    Just contacted TF via corporate number. They were able to add the additional service days and text and data which was missing. No issues and even a little extra. Just took a little time.

  4. #19
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    Great result, congrats

  5. #20
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    Just transfered a second number to another ebay preloaded sim. Did it online this time. Chat said they couldn't activate it because the network was not available in my area.
    Activation on line went great, had service within 5 minutes. T/T/D transfered correctly. The preloaded service give me nothing even though chat had confirmed there was service on the sim. Contacted corporate and they added everything after asking for the ebay order number.

  6. #21
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    Another excellent datapoint, thank you

  7. #22
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    Quote Originally Posted by LCSJL View Post
    The preloaded service give me nothing even though chat had confirmed there was service on the sim. Contacted corporate and they added everything after asking for the ebay order number.
    I'll have to keep that in mind - I went thru 3 of those SIMs, none giving me that "preloaded" service; standard CS knows nothing about such things. Only good part is the eBay refund process was easy, and like others have said, (eventually) they don't require the SIM to be returned.

  8. #23
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    Even though they don't require the sim be returned I was afraid they would deactivate the sim. It would be a nightmare if your number was attached to that sim.

  9. #24
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    Quote Originally Posted by PaulCrawhorne View Post
    In theory they could require the SIM be physically returned.

    In practice no.
    I did an eBay refund a few months ago and had to send the SIM back. So, don't toss the old SIM until the transfer goes thru.

  10. #25
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    Quote Originally Posted by rchang View Post
    I did an eBay refund a few months ago and had to send the SIM back. So, don't toss the old SIM until the transfer goes thru.
    You may run into all kinds of issues trying to transfer back to the old sim.

  11. #26
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    Quote Originally Posted by LCSJL View Post
    You may run into all kinds of issues trying to transfer back to the old sim.
    Yup, I did. Had to call CSR and get a call back from higher level rep. Not doing these eBay deals anymore. Plus that phone is going to Tello when it runs out. (See other thread.)

    Posting this so maybe TF might realize that their incompetence is losing them long time customers (been using TF since before smartphones) and that their data costs are too high (since they killed off promo codes).

  12. #27
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    Quote Originally Posted by rchang View Post
    Yup, I did. Had to call CSR and get a call back from higher level rep. Not doing these eBay deals anymore. Plus that phone is going to Tello when it runs out. (See other thread.)

    Posting this so maybe TF might realize that their incompetence is losing them long time customers (been using TF since before smartphones) and that their data costs are too high (since they killed off promo codes).
    I am a 20 plus years customer with 4 lines. Tello seems like a good alternative except you would have to invest in new phones. 4 unlock phones can get expensive.

  13. #28
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    Quote Originally Posted by rchang View Post

    Posting this so maybe TF might realize that their incompetence is losing them long time customers (been using TF since before smartphones) and that their data costs are too high (since they killed off promo codes).
    I'm sure AlexTrac is taking notes from all of these posts and forwarding the relevant information to the corporate office...

  14. #29
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    Quote Originally Posted by LCSJL View Post
    I am a 20 plus years customer with 4 lines. Tello seems like a good alternative except you would have to invest in new phones. 4 unlock phones can get expensive.
    In many cases, you should be able to unlock your Tracfones and use them on Tello. That obviously depends on network compatibility, but Tello runs on the T-Mobile network which accepts the most devices.

  15. #30
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    Quote Originally Posted by jet1000 View Post
    In many cases, you should be able to unlock your Tracfones and use them on Tello. That obviously depends on network compatibility, but Tello runs on the T-Mobile network which accepts the most devices.
    Last week, my brother's old Samsung's Notes died with a swollen battery. I gave him a TF-unlocked Moto G Power to use with his postpaid T-mo plan. I put the SIM from his Notes into the G Power, it showed the phone number in About Phone but had no service. He went to the T-mo store to have service transferred over. and the sales rep told him that the phone is not on the "approved" list. He already spent a long time in the store and wasn't able to call me for more details because his phone was dead. So he ended up buying a phone from T-mo. When he got home and told me, I showed him that the IMEI Checker on T-mo shows the Moto G Power as compatible. Those sales reps are a bunch of crooks.

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